FREQUENTLY ASKED QUESTIONS

WHERE IS MY MEAL PLAN?
If you haven’t received your meal plan, check your spam/junk folder first. If you still don’t find your meal plan there, there’s a chance you spelled your e-mail wrong. Send us your e-mail and the country you have purchased your meal plan from and we’ll solve the problem.
WHEN WILL I RECEIVE MY MEAL PLAN?
You should receive your meal plan immediately after the payment. Please check your spam/junk folder and if you can’t find it, contact us.
I SEE PRODUCTS I’VE EXCLUDED
If the products are not essential to the recipe, you can prepare it without them. The essential ingredients are marked in red. If you have excluded an ingredient in the quiz and you still have recipes where that ingredient is essential, please contact us and we will resolve the issue.
ARE THE INGREDIENTS SCALED IN RAW OR IN COOKED CONDITION?
All the ingredients are measured in raw condition.
WHERE CAN I SEE THE RECIPES?
When you click on the recipe’s name, a window with all the information about the ingredients and directions for preparation will open.
WILL MY MEAL PLAN DISAPPEAR ONCE THE 28 DAYS ARE OVER?
No, this meal plan is with lifetime access.
ALLERGIES
If you have allergies to any product in your meal plan contact us immediately. We are going to discuss it with our professional team in order to suggest you the best substitute.
WILL YOU SEND ME RECIPES EVERY WEEK?
You can switch the weeks by clicking on “week 1” in the left corner of your meal plan.
TOO MANY CALORIES
Don’t worry about the calorie intake, the meal plan is calculated properly based on your body type and daily activity. If you reduce too many calories at once, that can cause health problems. It is not about eating less, but eating properly. You have the right meal plan low in carbs but high in protein.
WHY DO I HAVE HALF LUNCH FOR DINNER?
We understand that time is a valuable thing, so we structured your plan in a way that is convenient for you. This way you will cook 1 main meal for the day and split it into 2 portions and it won't be necessary to cook twice a day.
I DON'T WANT A LATE SNACK
In the late snack, we've included foods rich in protein and healthy fats. Protein is the building block of immune cells. A diet lacking in protein can seriously hamper your immune function. The healthy fats lower the inflammation in your body and helps regulate immunity.
WHAT TO DO IF I’M NOT HAPPY WITH THE PRODUCT?
If somehow you don’t find our product is the right one for you, please contact us at [email protected] Remember that you can request a refund within 14- day period from the day you purchased your diet.